Welcome to the 3M Secure Mail support portal. Please browse our Knowledge Base below for answers to common questions. We're here to help; if there is a question you can't find an answer to then please contact us via the "Ask a Question" form below, live chat, telephone or email: securemailsupport@3M.com.
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KnowledgebaseBrowse articles on the Secure Mail system including features & settings. |
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Introduction to 3M Secure Mail
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What is Secure Mail?
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Working with your Secure Mail Account
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Sending and receiving Secure Mail messages
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How to Use the Image Viewer for Images
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How to Send a Secure Mail Message to Another Secure Mail User
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Why am I seeing the error message "Upload limit reached"?
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How to use the 3D Viewer
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I forgot my password, what do I do?
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How to Send a Secure Mail Message to a Colleague Who is Not Using Secure Mail
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How will I know when a Secure Mail message is sent to me?
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How to Manage and Edit Your Secure Mail Signature
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How will I know when my colleague or patient has accepted my invitation?
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How do I address a Secure Mail message to someone?
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How do I attach files to a Secure Mail message?
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How to Annotate an Image or X-ray in Secure Mail
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What types of Files may I view in Secure Mail?
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How to Correct the Following Error Message – Message should have a valid subject
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What HIPAA Compliance means to your Practice
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Accepting an Invitation Sent from the Refer a Colleague Feature
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Download all of the Attachments in a Secure Mail Message at Once
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Checking Outstanding Invitations and Sending Invitation Reminders to Patients and Colleagues
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Can I remove the annotations from images that have been sent to me?
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How to Use the Image Viewer for Images
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Managing your 3M Secure Mail Account Settings
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How to create additional accounts for your staff and coworkers
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How to Customize the look of your Secure Mail Inbox
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How to edit your company profile in Secure Mail
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How to edit your personal profile in Secure Mail
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What are the system requirements for 3M Secure Mail and Secure Mail?
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What browser plugins are required to use Secure Mail
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How to create additional accounts for your staff and coworkers
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